Our 5-Star Satisfaction Guarantee

We strive to deliver the best value to our customers and ensure complete satisfaction for all our textbook rentals.

  1. You can return your online books for any reason within our refund period – no questions asked. Your store's in-store return policy applies to all books rented in the store. Check your store for details.
  2. Every order is available for express shipping, and return shipping is always free.
  3. You'll be happy with the quality of your books (or we'll ship you another one on our dime).
  4. You can extend your rental up to 14 days – at the same cheap daily rental rate.
  5. If you decide to keep the book it will never cost more than the purchase price.

As always, you have access to over 5 million titles. Plus, you can choose from 5 rental periods, so you only pay for what you’ll use. And if you ever run into trouble, our top-notch U.S. based Customer Service team is ready to help by email, chat or phone.

* Free shipping excludes HI, AK and PR.

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Bonus Time Calendar

WHAT'S BONUS TIME?

  • Normally, new semester rental orders are exactly 125 days.
  • With “Bonus Time” you can order early and get a FREE extension until 5/19/15*.
  • It’s our little way of rewarding you early renters for planning ahead.
  • But do hurry. The “Bonus Time” offer runs out on 1/8/15 (11PM PST).